What To Know When It’s Time To Select a Service Tech
Keep Your Northern Lights Generator Set Operating Smoothly with Authorized Northern Lights Dealers
It isn’t easy to build something simple. At Northern Lights, we have built our reputation on making our generator sets the best in the world. Part of our commitment to our customers, is ensuring that Northern Lights sets are simple to operate and maintain. Nevertheless, even the best products require periodic maintenance. To ensure the highest quality of service, only trust your Northern Lights generator set to an authorized dealer. Northern Lights has an extensive worldwide network of over 300 dealers, in the world’s most significant ports, to provide you with the help you need The Northern Lights Global Dealer Network
Northern Lights web site handily provides you with a list of dealers who service each type of machinery. Our Silver Wrench dealers have completed Northern Lights training program for added quality assurance.
The conscientious boat owner, of course, will have more questions for his or her service professionals. Here are a few questions to consider when interviewing the service tech who will help keep your Northern Lights generator set in excellent working condition.
How long have you been in business?
What kind of work do you do most?
Who will perform the work?
What kind of training and experience do you have?
What relevant tools and equipment does your shop have?
Can you provide me with some references for work done on similar jobs?
What does your estimate include or exclude that may become relevant?
Take the time to Google the business name AND the name of the technician that will be performing the work. Get everything in writing whenever possible. And remember the old adage, ‘trust but verify’.